SNAKEHIVE is a British brand designing phone cases and accessories for everyday life, built on thoughtful design and exceptional craftsmanship. Our products are at the heart of our business - we source, design and work with quality manufacturing partners to offer only the highest quality products to our customers.
With new challenges everyday this is an incredible opportunity to work in a fast paced ecommerce company in an exciting product area.
OVERALL JOB PURPOSE
The aim of the eCommerce Marketplace Assistant is to help support the growth of the Snakehive brand on the Amazon Marketplace. You will work closely alongside the Amazon team and take on responsibilities for the growth and management of the French marketplace.
ROLES & RESPONSIBILITIES
Assisting with the overall day to day responsibilities on the Amazon Marketplaces, with a primary focus on the French marketplace.
Launching and listing new products on the marketplaces.
Optimising listing on the marketplaces
Analyse product performance and trends
Help resolve all marketplace issues
Assisting with the Customer Services Team regarding any customer issues on the marketplaces
Manage, monitor and report on product feedback on the marketplaces
Increase traffic through marketplace promotions and marketing tools
Keep up-to-date with new marketplace initiatives to help grow the business
Help resolve all marketplace issues
Assist with managing and optimising our stock level across multiple fulfilment centres
Weekly and monthly reporting of key performance metrics
PERSON SPECIFICATION
Good communication and interpersonal abilities
Good IT skills
Arithmetic skills and knowledge
Strong team-working combined with ability to work as part of a cross functional team
High attention to detail
Proficiency in spoken and written English and preferably French languages, although will consider non-French
speaking applicants
Use of Microsoft Office and Google e.g. Word, Excel, Google Sheets and Google Docs
Basic eCommerce knowledge preferable
PERSONAL QUALITIES
Hands-on can-do approach
Flexibility to adapt quickly to changing circumstances
Able to prioritise and identify solutions in timely manner
Curious in nature and always looking to question, learn, and look for better ways to do things
Relish working in a small company with a fast paced and high pressured environment
Proactive, confident, coupled with strong verbal and written skills
Personable, fun, team oriented
SNAKEHIVE CULTURE
Energetic – we make change happen
Curious - we are eager to question, know and learn
Challenging - we question ourselves and others to find a better way
Collaborative – working together brings high performance
Optimistic - we believe in our ability to succeed
Innovative - we are forward thinking and original
Please note we are ideally looking for a fluent French speaker for this role. We will however take into consideration other applicants.
To apply to this role please email
hello@snakehive.co.uk with a copy of your CV with the subject line:
E-Commerce Marketplace Assistant